SHIPPING & RETURNS

All merch items are final sale, we do not accept refunds or exchanges. We do not accept requests for cancellation of orders or the return of items unless the item you purchased is defective upon our confirmation. If you receive an incorrect item, please contact us at theroxxyhazestore@gmail.com.

We do not accept defective or incorrect item refunds after 7 days you received. Please send an email with your order number, details of the product and image of the defective item to theroxxyhazestore@gmail.com. You will be contacted within 5 - 7 business days if your item is eligible for return. To be eligible for a return, your item must be unused and in the same condition that you received it. If an item cannot be replaced, it will be refunded.